Cookie Policy
Last updated: [Date]
This Cookie Policy explains how IXAI Solutions S.L. uses cookies and similar technologies on this website in accordance with GDPR and Spanish Law 34/2002 on Information Society Services (LSSI-CE).
1. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They help websites function properly and provide information about how users interact with the site.
Cookies may be:
- Session cookies (deleted when you close your browser)
- Persistent cookies (stored for a defined period)
- First-party cookies (set by our website)
- Third-party cookies (set by external providers)
2. Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the operation of the website and cannot be disabled.
They are used for:
- Website security
- Session management
- Form submission functionality
- Chat/support system operation
Legal basis: legitimate interest.
Functional Cookies
These cookies remember your preferences and improve usability.
They may store:
- Language preferences
- Interface settings
- Chatbot session preferences
Legal basis: user consent.
Analytics & Behaviour Cookies
We may use Microsoft Clarity to understand how visitors use our site (heatmaps, session recordings, and related analytics). Clarity is free, and we use it only after you accept cookies. It may set cookies or similar technologies as described in Microsoft’s privacy statement.
These cookies and scripts are only activated with your explicit consent.
3. Managing Cookies
When you visit our website, you will be presented with a cookie banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Configure your preferences
You can also control cookies through your browser settings. Blocking essential cookies may affect website functionality.
4. Third-Party Cookies
Some features such as chat or embedded services may place third-party cookies. These providers process data under their own privacy policies and GDPR safeguards.
5. Updates to This Policy
We may update this Cookie Policy to reflect legal or technical changes. The latest version will always be available on this page.
6. Contact
For any questions regarding cookies or privacy:
IXAI Solutions S.L.
Registered address: Carrer de Dalt 2, Matadepera, Spain 08230
Email: nitisha@IXAIsolutions.com